Terms of Service and Conditions Agreement

 Liability: Neither the client nor any passenger shall use the vehicle for any activity that is illegal or prohibited under any applicable law, rule or regulation. The client shall be liable for any damages to the vehicle caused by any of its passengers. Further, the client shall identify, defend and hold harmless Legendary Limousine, its management company and their respective employees from and against any and all such losses, damages and claims that are the result of the negligence, fraud or intentional misconduct of the client or its passengers. Subject to foregoing, Legendary Limousine shall have no liability whatsoever for any samples, displays, property or personal effects left in the vehicle by the client or the passengers.

 Alcohol and Illegal Substances: No alcohol can be consumed and no smoking or use of any illegal drugs inside a Legendary Limousine vehicle. If any illegal drugs or alcohol are used or found in the limousine the contract will terminate immediately and no refund will be issued. There is no alcohol allowed in the limos as per provincial law. It is the client’s responsibility to ensure that there is no alcohol consumed in the vehicle and any fines or charges that might occur because of violations of this rule will be charged to the client.

It is the law in British Columbia that no alcohol can be consumed while traveling in any vehicle. Passengers need to know that limousine operators must refuse to board passengers carrying alcohol and they must terminate trips if they find alcohol being consumed in a vehicle. Trips must be terminated in a safe manner such as returning passengers to their starting point or calling parents to come and pick up minors. Operators who do not comply with liquor laws run the risk of losing their licenses.  We will enforce them to the fullest ability.

 Booking Time Change: If you need to change the time; please notify office min 2 hrs before the trip, by email at info@legendarylimousine.ca or call 250-545-3114. It also is subject to availability. If a change cannot be accommodated and trip need to canceled then you will be charged in full for the order.

 Cancellation Policy: Cancellations are accepted by email (info@legendarylimousine.ca) or voice (250-545-3114) only. If you fail to cancel before the time frames detailed below you will be charged in full for the order.

If the deposit is only paid

•  Remainder will be due no later than 24 hours before departure.
• If cancelled more than 7 days before departure, 100% is refunded.
• The deposit is 50% refundable if cancelled less than seven days, and more than 48 hours prior to departure time.
• If cancelled within 48 hours of departure time, your deposit is forfeited.

If you have paid the full amount

• If cancelled more than 7 days before departure, 100% is refunded.
• 75% of total amount is refundable if cancelled  less than 7 days, and more than 48 hours before departure
• If cancelled within 48 hours of departure time, 50% of total booking cost will be refunded.

 Additional Charges: The client is responsible for paying the final bill including any additional time charges, cleaning fee and/or damages.

 Damages: The client is responsible for any damage done to the vehicle by any passenger as a result of this contract. If the damages result in the trip being terminated, the group will still be responsible for the minimum rental period per this contract.

 Complimentary Wait Times: Legendary Limousine offer 10 minutes of free waiting time for point to point transfers, hourly or packages. After that Wait time is charged at the hourly rate for your vehicle plus taxes in 15 minute increments.

 Complimentary wait time from airport :

•  Domestic Arrivals: Up to 25 minutes with Meet and Greet.
• International Arrivals: Up to 35 minutes with Meet and Greet.

 Services: Legendary Limousine Services shall not be liable for circumstances beyond its control including but not limited to weather, road conditions, extreme weather temperatures, and breakdowns; should the need arise we reserve the right to subcontract and/or substitute vehicles, in order to help ensure that we are able to provide service to this group.

Should there be any issues that affect the client in any way Legendary Limousine reserves the sole right to determine what if any recompense as well as the manner of said recompense to the client or affected party. Legendary Limousine considers its reputation as well as the perspective of its clients in every decision it makes and strives to satisfy every client’s considerations.

 Times & Billing: Although you may be able to make slight adjustments to your start and end times we cannot guarantee your vehicle will be available. Additional time will be allowed if not in conflict with another reservation, it is best to arrange possible additional time prior to your reservation. All charges are computed from the time of the scheduled pick-up time or when you begin using the vehicle, whichever is first, until the drop-off is complete. Additional time will be billed at the above listed hourly rate in 15-minute increments over the required minimum number of hours listed. An additional $25 shuttle fee will be applied, if a get-away car is to be used for multiple pickups and/or stops.

 Hours of Service: BC regulations restrict the number of hours a chauffeur can be on duty up to 12 hours per day. Of those 12 hours, no more than 10 hours can spend actively driving. Should this occur a second chauffeur will be required and additional cost may be incurred. In this event speak with your service representative about your options.

 Vehicle Cleanliness is the responsibility of the group. A cleaning fee of up to $250 may be assessed for trash, unsanitary debris, regurgitation and/or spills left in the vehicle. Additional fees could be invoiced to correct damages and sanitation standards. ANY PHYSICAL DAMAGE done by the group will result in an additional assessment for repair, replacement, parts & labor. Broken or missing glasses will be charged at $10 each.

 No Smoking: Smoking in a commercial vehicle is illegal and is not allowed in any of our vehicles. Please make sure all of your guests are aware of this policy. Any signs of smoking in the vehicle will result in a minimum mandatory $100 cleaning fee. If any signs of smoking are detected the chauffeur reserves the right to immediately terminate the trip, with no refund of monies.

 Beverages/Snacks: You may bring your own soft drinks and snacks but you will be responsible for any spill. It is illegal to have open liquor in limo passenger compartment and you are liable for liquor to be confiscated and fined.

 Entertainment Systems:  All of our vehicles are equipped with entertainment systems including iPod hook ups, CD and DVD players. Legendary Limousine cannot guarantee compatibility with users’ person iPods, MP3 players, homemade CDs or DVDs. Refunds will not be issued should they not work or not be compatible. It is suggested that should a particular system be requested, that a tour of the vehicle be set up to ensure compatibility.

 Safety: The group will respect the chauffeur’s judgment regarding safety of the passengers and vehicle. The chauffeur reserves the right to terminate the trip at any time, with no refund of monies.  Legendary Limousine does not provide child safety seats. Parents and guardians of children traveling in Legendary Limousine vehicles are responsible for providing and installing child safety seats in accordance with state and federal laws.

 Personal Items: Legendary Limousine assumes no responsibility for lost or damaged baggage, personal belongings or any items left in the vehicle.

 Passenger Count & Comfort: The stated capacity of a vehicle is based on the manufactures recommendations and or is based on sixteen inches per seat; we recommend that groups consider additional space for comfort purposes.  Our license capacity is 11 maximum.

 Rates & Billing: All Rates are subject to change after trip completion to include actual tolls, parking fees, additional stops & time allotted, etc. Hourly jobs are billed the number of hours you ordered the vehicle for then in 30 min increments thereafter. Legendary Limousine rates are billed including applicable fees, taxes and a 10-15% Gratuity.

 Termination of any trip: Legendary Limousine reserves the right to terminate any trip without refund if the driver or dispatcher on duty feels that the client and/or party is Violating BC government “No Drinking Liquor Policy” or putting the driver or vehicle in danger of injury.